1 Scope & Applicability
Gv77 (gv77.win) is one of Bangladesh's most popular online betting and gaming platforms. We believe your personal data belongs to you — and protecting it is our responsibility. This privacy policy clearly explains what information is collected when you use the gv77 platform, why it is collected, how it is stored, and when it may be shared with third parties.
This privacy policy applies to the gv77.win website, mobile app, and all our digital services. By accessing the platform or creating an account, you are considered to have accepted this privacy policy. Please read it carefully before using the platform for the first time.
Our privacy policy is aligned with Bangladesh's existing Digital Security Act and international GDPR guidelines. We are fully committed to protecting your privacy.
2 Data Collection
Gv77 collects two types of data — information you provide directly, and information collected automatically. Each category is detailed below:
Information You Provide
- Registration Details: Name, mobile number, date of birth, email address (if applicable).
- Identity Verification: National ID number or other government-issued identification details.
- Financial Information: Mobile Banking, Nagad, Rocket, or bank account number (for transaction purposes only).
- Contact information: Details of messages or complaints submitted to support.
Automatically Collected Information
- Device Information: IP address, device type, and operating system.
- Browsing information: Pages visited, time and date, click patterns.
- Gaming Information: Bet history, win/loss records, and session duration.
- Location information: Approximate location based on IP address only.
| Data Types | Reason for Collection | Retention Period |
|---|---|---|
| Registration Details | Account Management | For as long as your account remains active |
| Financial Information | Payment Processing | 5 Years (as required by law) |
| Device & IP | Security & Fraud Prevention | 90 Days |
| Gaming History | Dispute Resolution & Analytics | 2 Years |
| Support Messages | Customer Service Improvement | 1 Year |
3 Purpose of Data Use
Gv77 never collects data without a reason. Every piece of information you provide is used for a specific purpose. We outline those purposes clearly below:
- Account Management: To handle registration, login, identity verification, and account security.
- Payment Processing: To process deposits and withdrawals securely and maintain transaction records.
- Customer Support: To respond to your complaints or questions promptly and accurately.
- Fraud Prevention: To detect unusual activity and keep your account secure.
- Platform Development: To analyze user experience and improve service quality.
- Legal Obligations: To comply with requests from government or legal authorities.
- Promotional Communications: To notify you about bonuses and offers, with your consent.
4 Cookies & Tracking
The gv77 website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.
Cookie Types
- Essential Cookies: To maintain login sessions and ensure security. Without these, the platform cannot function properly.
- Functional Cookies: To remember your preferences and settings, such as your language selection.
- Analytics Cookies: To understand which parts of the platform are used most — completely anonymized.
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may limit access to certain features on the platform.
5 Data Storage & Security
Gv77 uses state-of-the-art technology to keep your data secure. Our security framework is built on the following layers:
- SSL-256 Encryption: Every data transfer is fully encrypted.
- Firewall Protection: Multi-layer firewall to prevent unauthorized access.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Regular Audits: System security is regularly audited by third parties.
- Limited Access: Your data is accessible only to authorized personnel.
Your personal data is stored on secure servers. Even after account closure, some data may be retained for a set period due to legal requirements — but it is not actively used.
6 Third Parties & Sharing
Gv77 never sells your data. However, in limited circumstances, information may be shared with trusted third parties:
- Payment Provider: Mobile Banking, Nagad, Rocket, or bank — only the information needed to complete your transaction.
- Technology Service Providers: Companies providing server hosting or security services.
- Legal Authorities: When required by a court order or government directive.
All third-party partners are required to comply with gv77's privacy standards. They may only use data for the specific purpose it was shared — not for any other use.
7 Your Rights
As a gv77 user, you have full rights over your own data. You may exercise any of the following rights at any time:
- Right to Know: You can find out what data we hold about you.
- Right to Rectification: You may request corrections to any inaccurate information.
- Right to Erasure: You may request deletion of specific data (except where legally required to retain it).
- Right to Restrict Processing: You can request that the use of your data be restricted.
- Right to Data Portability: You can request a copy of your data to keep for yourself.
To exercise any of these rights, please contact our support team. Requests are typically responded to within 7 business days.
8 Policy Updates
Gv77 reserves the right to update or modify this privacy policy as needed. For any significant changes:
- A clear notice will be posted on the platform.
- The "Last Updated" date on this page will be revised.
- For significant changes, an SMS may be sent to your registered mobile number.
Continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.